About Us

Kongalend is a development-oriented microfinance institution.

Kongalend financial Services (Pty) Ltd. (Kongalend), is a Namibian pioneer development microfinance institution regulated by the Namibia Financial Institutions Supervisory Authority (NAMFISA), (Ref. No. 25/11/356), under the Microlending Act, 2018 (Act No.7 of 2018). Kongalend provides a range of development oriented credit products designed to meet the financial needs of low-income micro entrepreneurs to unlock their economic potential, generate income and create jobs for their fellow citizens who cannot be absorbed into the formal economy.

Our Vision

to be a Namibian microfinance market leader with deep roots in communities at the bottom of the socio-economic pyramid, with development at its core, making a positive impact in improving the quality of life of socially and economically-challenged women and families to progress their active participation in the national economy.

Our Mission

to offer development-oriented, customer-friendly and sustainable microfinance services to provide the financial tools needed to improve the quality of the lives and livelihoods of our fellow Namibians adhering to best governance practice, ensuring accountability, responsible lending and borrowing and financial inclusion.

Core Values

Kongalend’s core values give practical expression to its role as one of the pioneers of the microfinance sector in Namibia. The principles that guide our operations are:

Development

We are committed to deliver impactful financial services that make a positive difference to the lives and livelihoods of our fellow Namibians, (particularly previously disadvantaged communities).

Solutions-driven

Our products and services are delivered using innovative, practical, culturally-sensitive and responsive methods

Sustainability

We are committed to the mobilisation of financial and human capital, and the responsible and effective management of resources setting measureable and achievable targets to ensure institutional development and growth, and the progressive broadening and growth of our customer base.

Partnership

We believe in the power of partnership. We recognise that no one institution can deliver development single-handedly; and that synergistic co-operation and information sharing are key to harnessing resources to achieve maximum impact.

Financial Inclusion

We are committed to ensure that through direct outreach and expansion of our regional footprint our products and services are accessible and reach previously financially excluded or under-served communities.

Accountability

We adhere, at all times, to best practice and corporate good governance.

Adaptability

We recognise the need to stay congruent to changes in the task environment and adapt accordingly to ensure institutional longevity and relevance.

Teamwork

We are all vital role players in delivering the services we render. Co-ordination and understanding of how our respective roles fit together is central to success.