Kongalend’s core values give practical expression to its role as one of the pioneers of the microfinance sector in Namibia. The principles that guide our operations are:
Development
We are committed to deliver impactful financial services that make a positive difference to the lives and livelihoods of our fellow Namibians, (particularly previously disadvantaged communities).
Solutions-driven
Our products and services are delivered using innovative, practical, culturally-sensitive and responsive methods
Sustainability
We are committed to the mobilisation of financial and human capital, and the responsible and effective management of resources setting measureable and achievable targets to ensure institutional development and growth, and the progressive broadening and growth of our customer base.
Partnership
We believe in the power of partnership. We recognise that no one institution can deliver development single-handedly; and that synergistic co-operation and information sharing are key to harnessing resources to achieve maximum impact.
Financial Inclusion
We are committed to ensure that through direct outreach and expansion of our regional footprint our products and services are accessible and reach previously financially excluded or under-served communities.
Accountability
We adhere, at all times, to best practice and corporate good governance.
Adaptability
We recognise the need to stay congruent to changes in the task environment and adapt accordingly to ensure institutional longevity and relevance.
Teamwork
We are all vital role players in delivering the services we render. Co-ordination and understanding of how our respective roles fit together is central to success.
