Kongalend’s core values give practical expression to its role as one of the pioneers of the microfinance sector in Namibia. The principles that guide our operations are:
We are committed to deliver impactful financial services that make a positive difference to the lives and livelihoods of our fellow Namibians, (particularly previously disadvantaged communities).
Our products and services are delivered using innovative, practical, culturally-sensitive and responsive methods
We are committed to the mobilisation of financial and human capital, and the responsible and effective management of resources setting measureable and achievable targets to ensure institutional development and growth, and the progressive broadening and growth of our customer base.
We believe in the power of partnership. We recognise that no one institution can deliver development single-handedly; and that synergistic co-operation and information sharing are key to harnessing resources to achieve maximum impact.
We are committed to ensure that through direct outreach and expansion of our regional footprint our products and services are accessible and reach previously financially excluded or under-served communities.
We adhere, at all times, to best practice and corporate good governance.
We recognise the need to stay congruent to changes in the task environment and adapt accordingly to ensure institutional longevity and relevance.
We are all vital role players in delivering the services we render. Co-ordination and understanding of how our respective roles fit together is central to success.